The UK's Leading Remanufacturer of Automotive, Industrial and Marine Transmissions
Manufacturers and Dealers
We remanufacture, test and stock both Automatic and Manual units on behalf of many European and International Manufacturers. We also receive orders from large franchise garages, distributors and independant garages. To find out more about how Mackie Automatic can assist you, please call us on (+44) (0)141 778 4545 or use our contact form.
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Service Exchange Schemes
We run Service Exchange Schemes on behalf of a large number of major UK and European Car Manufacturers and Dealers. We provide a high level of technical support, including Management Reporting and Assesment. Our high level of service, together with our long experience in operating manufacturer programs, has gained us with major partnerships with Automatic Choice, Xpart/CAT Logistics (MG Rover), Chevrolet (Daewoo), Nissan (UK), Ssangyong, Subaru, Cheverlot, ZF Great Britain Ltd as well most franchised and independant garages in Scotland and throughout the UK. See our Partners List
Our success is based on the underlying principle of offering high quality service, the fastest response times and dedicated dealer support facilities. We pride ourselves on our diagnostic capabililities and have at our disposal all the latest scanning and road test simulator equipment.
Benefits of Service Exchange Scheme:
Cost savings over supplying a new unit
Promoting the "Green Issue" Recycle rather than replace
Logistics handling cuts out any warehousing of new and core units reducing the pressure on warehousing space that could be used for faster moving parts. This also reduces the problem of core unit identification and handling dirty core.
Dedicated Dealer Helpline. - Our help line provides instant advice and support to dealerships to ensure all installations and refits can be undertaken correctly, ensuring a "first time fix". It also allows us to assist the dealership, regarding technical problems with diagnosis and installation
UK wide consistency, maintaining superior quality for the dealer network.
After a successful trial period the scheme can be rolled out to cover Dealerships with branches located over an extended geographical area.
Summary of Key Points
Warranty - We can offer 1 - 3 years depending on Manufacturers requirements. Lifetime guarantee for Torque Converters.
Technical assistance offered direct to dealerships
Logistics handling in entirety
Management reporting and assessment of returned units. We can provide a yearly management report that that details root causes of failure and can identify any common problems being experienced.
Manufacturer branded fitting instructions specific to each individual vehicle, listing common installation problems encountered.
